What gambler wouldn’t like some free slot play? The probability at some money with no strings connected is an attractive promotion that casinos typically use to get gamers within the door.
However, a on line casino in Maine lately discovered itself in sizzling water after unintentionally emailing a discover to quite a few on line casino company asserting that they’d gained $250 in free play. Oxford Casino later rescinded the provide, leaving many ruffled feathers and pissed off gamblers.
No Free Play For You
Free play permits gamblers a sure variety of spins or quantity to participate in some on line casino play with out spending a dime within the machine. Players are free to maintain any winnings accrued throughout this session.
The Oxford Casino has a weekly promotion the place 5 common guests are awarded with some free play. Last week’s emails, nevertheless, mistakenly went to much more gamers than that, leaving the on line casino on the hook for a bunch of money.
“On Jan. 10, five patrons were randomly selected and received an email correctly notifying them that they were a winner,” Oxford Casino normal supervisor Matt Gallagher stated. “Unfortunately, the same email was incorrectly sent to a number of patrons who were not winners. This was the result of a human error.”
Casino administration later apologized and was given approval by the state’s Gambling Control Unit to take again the unique promotion. The precise variety of company that acquired the e-mail isn’t recognized, however the whole ordeal left some players bothered that the provide was taken off the desk.
“I think they should honor their commitment and give everyone the free slot play,” Luis Felipe informed FOX-23 Maine. “It would be a good gesture and win for them because people would likely take advantage of it and come and spend even more money with them.”
This isn’t the primary, nor will or not it’s the final, mistake made by casinos in the case of payouts or alternatives for gamers. In 2013, Horseshoe Casino Cincinnati mistakenly awarded a $1 million prize to a person named Kevin Lewis as a part of a loyalty card contest. When the actual Kevin Lewis got here ahead, the on line casino was compelled to cough up an additional million bucks.
